my face is very sensitive, i live in an apartment in orlando fl, where the water here is horrible!!!! the water here smells like run off water from the sewer, and heavy with chlorine. as a result my face exploded like mount helen. ance galore!!! got this filter, whatever it didn't catch, the another one would catch. as a result, my face clearing up even faster now. my hair is softer, skin is def softer as well. i didn't have to wait forever to get this item as well.